Getting started
Log in
One SyncGaze account signs you in to every app: Mail, Contacts, Calendar, Forms and the admin dashboard. Sign in once and you're in all of them.
Where to sign in
Go to any app, for example https://mail.syncgaze.in. If you're not signed in, you're sent to the sign-in page at https://auth.syncgaze.in.
- Type your full SyncGaze email address.
- Type your password, then click Sign in to Account.
- If you use two-factor, enter your code on the next screen.
- Prefer not to type a password? Click Sign in with your phone and scan the QR code with the SyncGaze app.
Screenshot coming soon
screens/auth-login.png
Signing in at auth.syncgaze.in.
- 1Email address: your full SyncGaze address.
- 2Password: the eye icon shows what you typed.
- 3Forgot password?: reset it with a code (see Forgot password).
- 4Sign in to Account: signs you in to every SyncGaze app at once.
- 5Sign in with your phone: scan a QR code with the SyncGaze app instead of typing a password.
Signed in everywhere
Your session is shared across all syncgaze.in apps, so you won't be asked to sign in again as you move between Mail, Contacts, Forms and the dashboard.
- Click your name at the top right of any app to open the profile menu.
- It shows the account you're using, plus links to your profile, security and notifications.
- Sign out signs you out of every SyncGaze app at once.
Screenshot coming soon
screens/gs-profile-menu.png
The profile menu, top right of every app.
- 1Add another account: sign in to a second mailbox in the same browser.
- 2Manage accounts: switch between the accounts signed in here.
- 3Sign out: signs you out of all SyncGaze apps.
Using more than one account
- Open the profile menu (top right of any app) and click Add another account.
- Sign in with the second mailbox.
- To switch later, open the profile menu, click Manage accounts and pick the account.
Screenshot coming soon
screens/gs-accounts.png
Profile menu, then Manage accounts.
- 1Accounts in this browser: each one you've signed in with is listed here.
- 2Add another account: sign in to one more mailbox.
- 3Sign out of all accounts: removes every account from this browser.
Can't sign in?
If the email or password is wrong, a red message appears above the form. For your safety it doesn't say which of the two was wrong.
Screenshot coming soon
screens/gs-login-error.png
A sign-in that didn't work.
- 1Invalid email or password: check both and try again.
- 2Email address: use your full address, including the part after
@. - 3Forgot password?: reset it with a code sent to your WhatsApp.
- 4Sign in with your phone: sign in without a password using the SyncGaze app.
| Problem | What to do |
|---|---|
| Forgot your password | Choose Forgot password on the sign-in page: see Forgot password. |
| “Too many attempts” | Repeated failures block sign-in briefly. Wait a few minutes, or reset your password. |
| Lost your 2FA device | Use a backup code at the prompt, or see Account recovery. |
What's next?