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Mailboxes & seats

Create and manage the email addresses for your team. A mailbox uses one seat — the number of seats you have is set by your plan and can be changed in Billing.

Create a mailbox

Open Mailboxes → New mailbox. Choose the address, a display name and storage, then set a password or let SyncGaze generate one.

dashboard.syncgaze.in/mailboxes
New mailbox form
Screenshot coming soon screens/dashboard-mailbox-new.png

Creating a mailbox.

  1. 1Address — the part before the @; the domain is one you've verified.
  2. 2Storage — within your plan's allowance; you can raise it later.
  3. 3Create — SyncGaze shows the sign-in details once. Copy them and send them to the person; they sign in at mail.syncgaze.in.

Manage a mailbox

Open any mailbox to change its settings:

  • Reset password — sets a new one and shows it once.
  • Storage / quota — raise or lower the space it gets.
  • Forwarding — send a copy (or all) of its mail to another address.
  • Aliases — extra addresses that deliver into the same mailbox.
  • Auto-reply / out-of-office — an automatic response for a date range.
  • Disable / delete — turn a mailbox off, or remove it to free the seat.

Add many at once

Creating a lot of mailboxes? Use Bulk import to upload a spreadsheet of addresses and names — SyncGaze creates them all and gives you the credentials. See the migration & bulk import guide.

Seats

Each active mailbox uses one seat. When you're out of seats, add more under Billing → Seats (prorated for the rest of your period), then create the mailbox.

Troubleshooting

ProblemCauseFix
No mailboxes left / seat limit reachedAll seats are in use.Add seats in Billing → Seats, then create the mailbox.
This address already existsAn alias or mailbox already uses the name.Pick another address, or check Aliases if a forwarder owns it.
The user can't sign inWrong password, or credentials weren't shared.Reset the password and send the new details; they sign in at mail.syncgaze.in.
Mailbox fullAt its storage limit.Raise its storage (within the plan), or ask the user to empty Trash.
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