Account

Manage your account & billing

Your personal settings live at account.syncgaze.in: profile, security, sign-in sessions, invoices, storage and referrals. Open it from the profile menu (top-right of any app) → Profile.

Profile

Set your display name, photo, timezone and light/dark preference. Your timezone controls how dates and times appear across every app, and the theme follows you everywhere.

Profile: photo, name, phone and timezone.

1. 1Photo: click your avatar to upload a picture.
2. 2Name: your first and last name.
3. 3Phone (WhatsApp): your WhatsApp number.
4. 4Timezone: used to display dates and times.

Security & 2FA

Under Security you can change your password and turn on two-factor authentication (2FA) for a stronger login.

• Password: 8+ characters with upper, lower, a number and a symbol.
• Two-factor: choose an authenticator app (TOTP) or WhatsApp codes. Save your backup codes somewhere safe when you enable it.
• Security questions: an extra recovery option if you're ever locked out.

Sign-in sessions

Sessions lists every device and browser you're signed in on, with location and last-active time. If you see something you don't recognise, revoke it: that signs that device out immediately. You can also sign out everywhere at once.

Billing & invoices

Paid plans are paid by autopay. Business customers manage it in Dashboard → Billing: set up or turn off autopay, change plan, add or remove mailboxes, see the next autopay and download invoices. Personal users manage paid plans in Account → Billing; the Free plan has nothing to pay.

• Invoices: every autopay charge has a downloadable invoice.
• Adding mailboxes: they work right away; the rest of the current period is charged to your autopay about a day later.
• Renewals: monthly or yearly, collected automatically. Your bank or UPI app notifies you at least 24 hours before each charge.
• Payment failed? See what happens if an autopay payment fails.

Storage

Storage shows how much space you're using across mail and the workspace apps. Emptying Trash and removing large attachments frees it up; admins can raise a mailbox's limit within the plan.

Referrals

Your referral code and link are under Referrals. Share it: when someone signs up for a paid plan with your code, the referral is credited to you. See the plans & referrals guide for how rewards work.

If you're locked out