Manage your account & billing
Your personal settings live at account.syncgaze.in — profile, security, sign-in sessions, invoices, storage and referrals. Open it from the profile menu (top-right of any app) → Profile.
Profile
Set your display name, photo, timezone and light/dark preference. Your timezone controls how dates and times appear across every app, and the theme follows you everywhere.
screens/account-profile.png
Profile — name, photo, timezone and theme.
Security & 2FA
Under Security you can change your password and turn on two-factor authentication (2FA) for a stronger login.
- Password — 8+ characters with upper, lower, a number and a symbol.
- Two-factor — choose an authenticator app (TOTP) or WhatsApp codes. Save your backup codes somewhere safe when you enable it.
- Security questions — an extra recovery option if you're ever locked out.
Keep your backup codesIf you lose your phone and don't have a backup code, recovery takes longer. Store the codes when you turn on 2FA.
Sign-in sessions
Sessions lists every device and browser you're signed in on, with location and last-active time. If you see something you don't recognise, revoke it — that signs that device out immediately. You can also sign out everywhere at once.
Billing & invoices
Business customers manage the subscription in Dashboard → Billing: change plan, add or remove seats, buy add-on mailboxes, download invoices and update payment details. Personal (free) mailboxes have nothing to pay.
- Invoices — every payment has a downloadable invoice.
- Seats — add seats before creating more mailboxes; changes are prorated.
- Renewals — yearly plans renew once a year; you'll get a reminder before it's charged.
Storage
Storage shows how much space you're using across mail and the workspace apps. Emptying Trash and removing large attachments frees it up; admins can raise a mailbox's limit within the plan.
Referrals
Your referral code and link are under Referrals. Share it — when someone signs up for a paid plan with your code, the referral is credited to you. See the plans & referrals guide for how rewards work.
If you're locked out
| Problem | What to do |
|---|---|
| Forgot your password | On the login page choose Forgot password. You'll get a reset code, then set a new password. |
| Lost your 2FA device | Use a backup code at the 2FA prompt. No codes left? Contact support to verify your identity and reset 2FA. |
| “Too many attempts” on login | Repeated failures temporarily block the attempt. Wait a few minutes and try again, or reset your password. |
| Signed out unexpectedly | A session may have expired or been revoked. Sign in again; if it keeps happening, check Sessions for a device you don't recognise. |
What's next?