Use your mailbox in Outlook, Thunderbird & Apple Mail
Prefer a desktop or phone email app? Connect it to SyncGaze with IMAP (to read mail) and SMTP (to send). Below are the exact settings, then step-by-step for each app.
Free mailboxes are webmail onlyIMAP/SMTP is available on business plans. On a free @gzora.com mailbox, use the webmail at mail.syncgaze.in — external apps won't connect. Upgrade any time to enable it.
The settings
Use these anywhere an app asks for server details. Your username is your full email address, and the password is your mailbox password (the one set when the mailbox was created — a tenant admin can reset it in the dashboard).
screens/mail-connections.png
Your exact IMAP/SMTP details are also shown under Connections in the webmail.
Incoming — IMAP
Outgoing — SMTP
Prefer POP?POP is available at pop.syncgaze.in, port 995, SSL/TLS. IMAP is recommended — it keeps every device in sync, whereas POP downloads and can remove mail from the server.
Outlook
- Open File → Add Account (or Settings → Accounts on new Outlook).
- Enter your full email address and choose Advanced setup → IMAP when prompted.
- Fill in the IMAP and SMTP servers from above exactly, including ports and security.
- Enter your mailbox password and finish. Outlook syncs your inbox within a minute.
Thunderbird
- Go to Account Settings → Account Actions → Add Mail Account.
- Enter your name, full email address and password, then click Configure manually.
- Set Incoming to IMAP · imap.syncgaze.in · 993 · SSL/TLS and Outgoing to SMTP · smtp.syncgaze.in · 587 · STARTTLS.
- Set authentication to Normal password, username = your email, and click Done.
Apple Mail (Mac & iPhone)
- Open Mail → Add Account → Other Mail Account (iPhone: Settings → Mail → Accounts → Add Account → Other).
- Enter your name, email and password.
- When it asks for servers, enter the IMAP and SMTP details above. Choose IMAP as the account type.
- Save. If it warns about verifying, give it a moment and try again — the ports above are correct.
If it won't connect
| Symptom | Cause | Fix |
|---|---|---|
| “Username or password incorrect” | Wrong password, or using your SyncGaze login instead of the mailbox password. | Use the mailbox password. A tenant admin can reset it under Mailboxes → (mailbox) → Password in the dashboard. |
| “Cannot connect to server” | Wrong server, port or security type. | Use imap.syncgaze.in:993 SSL and smtp.syncgaze.in:587 STARTTLS exactly. Don't use port 25. |
| Connects for reading but can't send | SMTP not set, or the app defaulted to a different outgoing server. | Set the outgoing server to smtp.syncgaze.in:587 STARTTLS with the same username and password. |
| Works in webmail but the app is rejected | This is a free mailbox — IMAP/SMTP is off. | Use webmail, or upgrade to a business plan to enable external clients. |
What's next?