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Authentication

Account recovery

Locked out with no password and no two-factor device? Work through the self-service options first: most people get back in without contacting anyone.

Try self-service first

  • Forgot password: resets your password with a code sent to your email. See Forgot password.
  • Backup code: enter one of the one-time codes you saved when you turned on two-factor.
  • Security questions: if you set them up, they're an extra way to prove it's you.
account.syncgaze.in/security
The Security page
Screenshot coming soon screens/account-security.png

Account → Security.

  1. 1Password: click Change to set a new one.
  2. 2Authenticator app: two-factor with Google Authenticator, Authy or a similar app.
  3. 3WhatsApp 2FA: sign-in codes on WhatsApp instead.
  4. 4Recovery email: add a backup address now so you can get back in later.

Still stuck? Contact support

If you've lost your password, your 2FA device and your backup codes, our team can verify your identity and reset your access.

Have this readyEmail help@syncgaze.in from a phone/number linked to the account, with your account email and any details that prove ownership. The more you can confirm, the faster we can help.